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Support

We're happy to help. Most questions get a reply within one business day.

Common questions

I didn't get today's byte

• Check that notifications are enabled for the topic and at the account level in Settings.
• Make sure your delivery time and timezone are set correctly — bytes are generated at your chosen local hour.
• Open the app: your byte is always waiting on the Today screen even if the push didn't land.

How do I manage or cancel my subscription?

Subscriptions are billed through the App Store or Google Play, so you manage them there:

• iOS: Settings → your name → Subscriptions → Daily Byte.
• Android: Play Store → profile → Payments & subscriptions → Subscriptions → Daily Byte.

If you cancel or downgrade, your topics are never deleted — any topics beyond your new plan's limit are simply paused and restored oldest-first if you re-subscribe.

A byte was wrong or repeated

Accuracy is the whole point, so we want to know. Email us the topic and a screenshot and we'll look into it. Daily Byte keeps a per-topic ledger to avoid repeats; if you're seeing duplicates, that's a bug worth reporting.

How do I delete my account and data?

Email support@dailybyte.app from your account address and we'll permanently delete your account and associated data. See our Privacy Policy for details.

Still stuck?

Reach out at support@dailybyte.app and a human will get back to you.